Effective date: January 11, 2020
This Privacy Notice has been prepared by Vibresonate for Users and (collectively, "Vibresonate", "we", "us" or "our"), and it sets out the manner in which Vibresonate collects, uses, discloses and otherwise manages personal information. This Privacy Notice applies to the privacy practices on our websites located at www.vibresonate.com (the "Website").
Collection and Use Of Personal Information
The term "personal information” means information about an identifiable individual, including but not limited to full name, address, email address, and other information relating to an individual.
We may collect personal information when you:
• Make a request on the Website to take out a subscription;
• Use our Support Ticket System
• Complete a survey available through our Website or Submit a Claim;
• Contact us with a comment, question or complaint.
Additional Information is collected and stored on our system from you;
• Storing Client claim information in the Website
• Enter affiliate Reports on the system
• Enter information about you business.
Taking out a Subscription: When you register for a subscription package, we collect certain personal information such as your name, mailing address, username and a password. When you register, you will have the opportunity to provide certain demographic information, such as your gender, and other personal information. This additional demographic information is optional, however, please note that most of this information is for your information purposes only. As a result, any additional information will not make a difference in your account.
Records of your clients: All though this information is collected on the website, all the records are stored in database connected to your login and are not stored in the database on the main website. Therefore, these record are kept confidential and private.
Our policy is to not disclose your personal information to third parties for their direct marketing purposes unless we first obtain your opt-in consent.
You can opt-out of receiving promotional email from us by doing one of the following:
• If you have received an email, you can follow the opt-out or "unsubscribe" instructions provided in your email.
• Contacting us by clicking on the "Contact Us" page on our Website or using the contact information set out below.
Contact Us: When you contact us with a comment, question or complaint, you may be asked to provide personal information (such as your name, address, email address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions.
Disclosure of Personal Information
Our policy is that we will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein. We may maintain or process your personal information in the US, Canada or other jurisdictions.
Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Vibresonate or as part of a corporate reorganization or stock sale or other change in corporate control.
Legal: Vibresonate and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, or as otherwise permitted by law.
Additional Information about our Website
Visiting our Website: Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet Protocol) addresses of visitors to our Website and other information about your visit, such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which is stored on your hard drive so we may later be able to recognize your computer or other device when you return. If you have registered with our Website, cookies may provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. Most Web browsers allow you to modify your settings to notify you when you receive a cookie or to reject cookies entirely. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.
We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits.
Children: Our Website is not intended for children under 18 and therefore we do not intend to collect personal information from children under the age of 18. If you are 18 or older, but under the age of majority in the jurisdiction in which you live, you must have your parent or legal guardian’s permission to use our Websites, register or participate in any promotional offers.
Security of Personal Information
We have implemented measures designed to help protect personal information in our custody and control. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.
We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Changes to the Privacy Notice
This Privacy Notice may be updated periodically to reflect changes to our personal information practices. The revised Privacy Notice will be posted on this Website. If we make material changes to this Privacy Notice, we will notify you by posting a notice on the front page of this Website. We strongly encourage you to please refer to this Privacy Notice often for the latest information about our personal information practices. The Effective Date of this Privacy Notice is posted at the top of this page.
Contacting our Privacy Officer
Please contact us if:
• you have any questions or comments about this Privacy Notice,
• you wish to opt-out of marketing emails, or access, update, and/or correct inaccuracies in your personal information, or
• you otherwise have a question or complaint about the manner in which we treat your personal information.
By mail to Vibresonate, PO Box 1321, Estevan, SK, S4A 2K9